Privacy Policy

• Required: email address, password (stored encrypted), name (nickname)
• Generated through use of the Service: level and scores, learning records, saved words, session participation records
• Session audio: members’ speech is processed for real-time expression correction and AI level assessment. Audio is used solely for assessment purposes, and original audio is not separately or permanently stored.
• Conversation logs (Pro only): when a paid member’s session ends, the transcription of the member’s own speech and correction history are stored and can be reviewed on the ‘History’ page. The other party’s speech is not stored; these logs are visible only to the member and are destroyed upon account deletion.
• Payment information: the Company does not store payment method details such as card numbers; they are handled by the payment processor.

• Member identification and login, service provision and matching
• Level assessment, learning feedback, and record management
• Paid subscription billing and settlement
• Prevention of fraudulent use, customer support, and notices

Personal information is destroyed without delay upon account deletion. However, where applicable laws require retention for a certain period (such as payment and contract records under the Act on Consumer Protection in Electronic Commerce), the information is retained for that period.

The Company entrusts the processing of personal information to the following providers for smooth service operation.

• Toss Payments · Paddle (Merchant of Record) — payment processing and subscription management (limited to the minimum information required for payment)
• AI analysis providers — transcription of session audio and level assessment (limited to assessment purposes)
• Cloud infrastructure providers — data storage and service operation

Except as required by law, personal information is not provided to third parties without the member’s consent.

Members may at any time access or correct their personal information, or request suspension of processing or deletion (account withdrawal). Requests made through the contact channel below will be handled without delay.

Passwords are stored using irreversible encryption, and the Company takes reasonable security measures, including access control and encryption in transit.

To improve the Service and create learning content (e.g., podcasts, animations), the Company may use conversation topics and trends that frequently appear in sessions, only in anonymized and aggregated form.

• Personally identifiable voice recordings or original utterances are not used in or disclosed through such content.
• Information is not processed or exposed in a form that can identify a specific user.
• This consent is optional; you can use the Service normally without giving it.
• You can turn this consent on or off at signup or at any time in Settings.

The Company does not collect personal information from children under the age of 14, and persons under 14 may not register for the Service. If it is confirmed that personal information of a child under 14 has been collected, it will be destroyed without delay.

Privacy inquiries and complaints: 박종윤 (contact@getlingup.com · 070-8983-4613)
For consultations regarding privacy infringement in Korea, you may contact the Personal Information Infringement Report Center (privacy.kisa.or.kr, dial 118).