Refund Policy

Members may withdraw from the purchase and request a full refund within 7 days of the payment date. However, if paid features (such as Pro sessions) have been substantially used within this period, the refund may be limited or partially reduced for the portion used.

The Pro subscription renews automatically every month. Members may cancel their subscription at any time; upon cancellation, the Service remains available through the end of the period already paid for, and renewal stops from the next billing date. Pro-rated refunds for a billing cycle that has already begun are not provided in principle.

• Where use of the Service has been restricted or terminated due to the member’s violation of the Terms
• Benefits provided free of charge, such as discount coupons and promotions
• Where a substantial portion of the paid features for the relevant billing cycle has been used

To request a refund, please send your registration email address and payment details to the service contact channel (contact@getlingup.com). Requests are processed within 3 business days of receipt, and the actual refund may take additional time depending on the payment method and the payment processor.

If you are unable to use the Service normally due to causes attributable to the Company, compensation or a refund corresponding to the affected period will be provided.