Terms of Service

The purpose of these Terms is to define the basic matters concerning the rights, obligations, and responsibilities of the Company and members, as well as the conditions and procedures for using the Service.

• “Member” means a person who agrees to these Terms, registers an account, and uses the Service.
• “Session” means a one-on-one video English conversation between a member and another member.
• “Pro” means the extended features (such as longer session time) provided through a paid subscription.

These Terms take effect upon being posted on the Service or otherwise notified to members. The Company may amend these Terms to the extent that they do not violate applicable laws. When the Terms are amended, the Company will announce the effective date and the reasons for the amendment at least 7 days in advance (30 days in advance for changes unfavorable to members).

• Level-based one-on-one video English conversation matching
• Real-time expression correction and AI-based level assessment
• Vocabulary learning and review features, and learning records
• Other services determined by the Company

The Company may change the contents of the Service as necessary for operational or technical reasons.

• The Service is available only to persons aged 14 or older. Persons under 14 may not register, and members confirm during signup that they are 14 or older.
• Members must register with accurate information and are responsible for managing their account credentials. Members may not misappropriate another person’s information or transfer or lend their account to a third party.
• Registration requires consent to these Terms and the Privacy Policy. When signing up with a social account, consent is deemed given as notified on the login screen.

• The Pro subscription is provided as a monthly recurring payment and renews automatically until canceled.
• Payments are processed through Toss Payments · Paddle (Merchant of Record), which acts as the party responsible for sales and tax processing.
• Members may cancel their subscription at any time; upon cancellation, renewal stops from the next billing date.
• Refunds are governed by the separate Refund Policy.

• Conduct that causes discomfort to others during a session, such as repeated use of languages other than English, profanity, hate speech, discrimination, or sexual harassment
• Using the Service by improper means or interfering with its normal operation
• Recording or distributing another member’s video or audio without permission

In the event of a violation, the Company may take measures such as issuing a warning, temporarily suspending use, or terminating the account. The Company may also restrict matching for members who consistently receive low partner ratings in post-session mutual reviews.

The Company may temporarily suspend the Service in unavoidable circumstances such as system maintenance or replacement, natural disasters, or telecommunications failures, and will provide advance notice whenever possible.

The Company is not responsible for the content of conversations between members or for the accuracy of information provided by members. AI level assessment and real-time correction are provided as learning aids, and their accuracy is not guaranteed.

These Terms are interpreted in accordance with the laws of the Republic of Korea, and any dispute arising in connection with the use of the Service shall be brought before the court having jurisdiction under applicable laws.